PRIVACY POLICY
Agrologica Kft. (address, hereinafter referred to as: service provider, data controller), as data controller, acknowledges the binding nature of the contents of this legal notice. It undertakes to ensure that all data processing related to its activities complies with the requirements set out in this policy, applicable national legislation, and the legal acts of the European Union.
The data protection policies related to Agrologica Kft.’s data processing are continuously available at https://hellasolive.com/adatkezeles.
Agrologica Kft. reserves the right to amend this notice at any time. Naturally, it will inform its audience of any changes in due time.
Agrologica Kft. is committed to protecting the personal data of its customers and partners and considers it particularly important to respect its customers’ right to informational self-determination. Agrologica Kft. treats personal data confidentially and takes all security, technical, and organizational measures necessary to guarantee data security.
Below, Agrologica Kft. describes its data processing practices.
Details of the Data Controller
Name: Agrologica Kft.
Registered office: 1088 Budapest, Puskin 15. II.10 / B
Phone number: +3630640438
E-mail: info@hellasolive.com
Data Protection Officer
Name: Veres Andrea
Phone number: +36306404389
Email address: info@hellasolive.com
Technical Data
Agrologica Kft. selects and operates the IT tools used for processing personal data during service provision in such a way that the processed data:
• is accessible to authorized persons (availability);
• its authenticity and authentication are ensured (authenticity of data processing);
• its integrity can be verified (data integrity);
• is protected against unauthorized access (confidentiality of data).
Agrologica Kft. protects data with appropriate measures against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as accidental destruction.
Agrologica Kft. ensures the security of data processing with technical and organizational measures that provide a level of protection appropriate to the risks associated with data processing.
During data processing, Agrologica Kft. ensures:
• confidentiality: it protects information so that only those authorized may access it;
• integrity: it protects the accuracy and completeness of information and the method of processing;
• availability: it ensures that when an authorized user needs it, the requested information and the related tools are available.
Purpose of Cookies
• collect information about visitors and their devices;
• remember visitors’ individual settings, which may be used for example during online transactions, so they do not need to be re-entered;
• facilitate the use of the website;
• provide a high-quality user experience.
For personalized service, a small data package, a so-called cookie, is placed on the user’s device and later read during subsequent visits. If the browser sends back a previously saved cookie, the service provider managing the cookie can link the user’s current visit to previous ones, but only with regard to its own content.
Strictly Necessary Session Cookies
These cookies ensure that visitors can browse the website fully and smoothly, use its functions and the services available there. The validity of these cookies lasts until the end of the session (browsing), and upon closing the browser this type of cookie is automatically deleted from the computer or other device used for browsing.
Third-Party Cookies (Analytics)
Agrologica Kft. uses Google Analytics, Meta Pixel and Barion Pixel as third-party cookies on its website. By using statistical services, Agrologica Kft. collects information about how visitors use the website. The data is used for the purpose of improving the website and enhancing user experience. These cookies also remain on the visitor’s computer or other browsing device in its browser until their expiration or until the visitor deletes them.
Data Related to Shipping
• name
• company name, tax number
• billing address
• shipping address
• phone number
• e-mail address
Data Related to Online Administration
• name
• phone number
• e-mail address
Intended Use and Retention Period of Processed Data
The processed data is used exclusively for fulfilling shipping services and is retained until the user requests deletion.
General Data Processing Principles
The data processing activities of Agrologica Kft. are based on voluntary consent or statutory authorization. In cases of data processing based on voluntary consent, data subjects may withdraw their consent at any stage.
In certain cases, laws require the processing, storage or transmission of certain provided data; customers are informed separately in such cases.
If a person provides personal data not relating to themselves, it is their responsibility to obtain the consent of the data subject.
The data processing principles are in compliance with applicable data protection legislation, in particular:
• Act CXII of 2011 on Informational Self-Determination and Freedom of Information (Infotv.);
• Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR);
• Act V of 2013 on the Civil Code;
• Act C of 2000 on Accounting;
• Act LIII of 2017 on the Prevention and Combating of Money Laundering and Terrorist Financing;
• Act CCXXXVII of 2013 on Credit Institutions and Financial Enterprises.
Physical Storage Locations of Data
Agrologica Kft. stores the hellasolive.com website on the servers of Tárhely.Eu Kft., whose:
• Registered office: 1144 Budapest, Ormánság utca 4. X em. 241.
• Email address: gdpr@tarhely.hu
• Company registration number: 01-09-909968
Data Transfer, Data Processing, and Persons Entitled to Access the Data
Agrologica Kft. transfers shipping-related data exclusively to the courier service selected by the user:
FoxPost Zártkörűen Működő Részvénytársaság
• Registered office: 3300 Eger, Maklári út 119.
• Company registration number: 10-10-020309
• Mailing address: 1097 Budapest, Könyves Kálmán körút 12-14.
• Email address: info@foxpost.hu
• Website: www.foxpost.hu
• Online exercise of data subject rights: https://www.foxpost.hu/ugyfelszolgalat/szemelyes-adatokkal-kapcsolatos-rendelkezes
Magyar Posta Zrt.
• Registered office: 1138 Budapest, Dunavirág utca 2-6.
• Company registration number: 01-10-042463
• Tax number: 10901232-2-44
• Mailing address: 1540 Budapest
• Website: www.posta.hu
• Email address: ugyfelszolgalat@posta.hu
In case of card payment, Agrologica Kft. forwards the user’s email address to Barion Payment Zrt. Bank card data is not transmitted to Agrologica Kft. The service provider Barion Payment Zrt. operates under the supervision of the Hungarian National Bank, license number: H-EN-I-1064/2013.
Barion Payment Zrt.
• Registered office: H-1117, Budapest, Irinyi József utca 4-20. 2nd floor
• Phone number: +36 1 464 7099
• Company registration number: 01-10-048552
• Institution identifier: 25353192
• Data protection registration number: NAIH-73794/2014
Barion Payment Zrt. performs its activities under the authorization of the Hungarian National Bank in accordance with Act CCXXXV of 2013 and the EU 2011 Electronic Money Directive (EMD).
Newsletter Subscription
Purpose of Data Processing
The webshop uses the data provided during newsletter subscription exclusively for marketing communication purposes. Newsletters may contain information about the webshop’s newest products, promotions, discounts and other relevant offers.
Scope of Processed Data
During newsletter subscription, the webshop processes the subscriber’s email address as personal data.
Legal Basis for Data Processing
The legal basis for data processing is the user’s explicit consent given at the time of subscription. Subscription is voluntary, and the user may withdraw consent at any time.
Duration of Data Retention
The webshop retains the user’s data until the user withdraws consent or unsubscribes from the newsletter. After unsubscription, the data is deleted from the newsletter database without delay.
Unsubscription Option
Users may unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of the newsletters or via customer service contact details. Unsubscription does not affect the lawfulness of prior data processing.
Transfer of Data to Third Parties
The webshop may use a data processor (e.g., an email marketing service provider) for providing the newsletter service. The data processor processes personal data exclusively in accordance with the webshop’s instructions and is not entitled to use it for its own purposes.
User Rights
Users are entitled to request:
• Information about the processing of their personal data
• Rectification of personal data
• Erasure or restriction of processing
• Data portability
• Withdrawal of consent
These rights may be exercised via customer service or directly at the Data Protection Officer’s email address.
Contact Details of the Data Protection Officer
For any questions or issues related to data processing, users may contact the Data Protection Officer at: info@hellasolive.com.
Processing of the Annual Customer Survey
Purpose of Data Processing
Once per year, the webshop sends a questionnaire to customers’ email addresses requesting feedback on purchased products. The purpose of data processing is to improve product quality and measure customer satisfaction.
Scope of Processed Data
For sending the questionnaire, the webshop uses exclusively the following personal data:
• Name
• Company name, tax number
• Email address
• List of purchased products
Legal Basis for Data Processing
The legal basis for data processing is the customer’s voluntary consent, which is given during the purchase and may be withdrawn at any time. Customers are entitled to unsubscribe from survey requests at any time.
Duration of Data Retention
Data related to the sending of questionnaires is processed by the webshop until the customer unsubscribes from survey requests or withdraws their consent.
User Rights
Customers are entitled at any time to:
• Request information about the processing of their personal data
• Request the deletion, rectification or restriction of their personal data
• Unsubscribe from survey requests
Use of a Data Processor
The webshop may use a data processor for sending questionnaires. The data processor handles the data exclusively based on the webshop’s instructions and may not use it for its own purposes.
Rights of Data Subjects and Legal Remedies
The data subject may request information about the processing of their personal data and may request the rectification of their personal data or – except in the case of mandatory data processing – its deletion or withdrawal, and may exercise their right to data portability and objection in the manner indicated at the time of data collection or via the contact details of the data controller provided above.
Right to Information
Agrologica Kft. takes appropriate measures to provide data subjects with all information referred to in Articles 13 and 14 of the GDPR and all information under Articles 15–22 and 34 in a concise, transparent, intelligible and easily accessible form, using clear and plain language.
Right of Access of the Data Subject
The data subject has the right to obtain confirmation from the data controller as to whether or not personal data concerning them is being processed, and, where that is the case, access to the personal data and the following information: the purposes of processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; the planned period for which the personal data will be stored; the right to rectification, erasure or restriction of processing and to object; the right to lodge a complaint with a supervisory authority; information about data sources; the existence of automated decision-making, including profiling, and meaningful information about the logic involved and the significance and expected consequences of such processing for the data subject. The data controller provides the information within a maximum of one month from the submission of the request.
Right to Rectification
The data subject may request the correction of inaccurate personal data relating to them processed by Agrologica Kft. and the completion of incomplete data.
Right to Erasure
The data subject has the right to request that Agrologica Kft. erase personal data concerning them without undue delay where one of the following grounds applies:
• the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
• the data subject withdraws consent on which the processing is based and there is no other legal ground for the processing;
• the data subject objects to the processing and there are no overriding legitimate grounds for the processing;
• the personal data have been unlawfully processed;
• the personal data must be erased for compliance with a legal obligation under Union or Member State law applicable to the data controller;
• the personal data have been collected in relation to the offer of information society services.
Erasure shall not apply where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation under Union or Member State law applicable to the data controller or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller; for reasons of public interest in the area of public health; for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes; or for the establishment, exercise or defense of legal claims.
Right to Restriction of Processing
At the request of the data subject, Agrologica Kft. restricts processing if one of the following conditions applies:
• the data subject contests the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data;
• the processing is unlawful and the data subject opposes the erasure of the data and requests the restriction of their use instead;
• the data controller no longer needs the personal data for the purposes of processing, but the data subject requires them for the establishment, exercise or defense of legal claims; or
• the data subject has objected to processing; in this case, restriction applies for the period until it is determined whether the legitimate grounds of the controller override those of the data subject.
Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
Right to Data Portability
The data subject has the right to receive the personal data concerning them, which they have provided to the data controller, in a structured, commonly used and machine-readable format and to transmit those data to another data controller.
Right to Object
The data subject has the right to object at any time, on grounds relating to their particular situation, to processing of personal data concerning them which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or for the purposes of the legitimate interests pursued by the controller or by a third party, including profiling based on those provisions. In the event of objection, the data controller shall no longer process the personal data unless it demonstrates compelling legitimate grounds which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.
Automated Decision-Making in Individual Cases, Including Profiling
The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.
Right of Withdrawal
The data subject has the right to withdraw their consent at any time.
Right to Apply to a Court
In case of violation of their rights, the data subject may bring a claim against the data controller before a court. The court shall act in the case with priority.
Data Protection Authority Procedure
Complaints may be submitted to the National Authority for Data Protection and Freedom of Information:
Name: National Authority for Data Protection and Freedom of Information
Registered office: 1125 Budapest, Szilágyi Erzsébet fasor 22/C.
Mailing address: 1530 Budapest, Pf.: 5.
Phone: 0613911400
Fax: 0613911410
E-mail: ugyfelszolgalat@naih.hu
Website: http://www.naih.hu
Effective from: 27 June 2026